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Multicultural team smiling

Effective teamwork, collaboration
and communication

At a Glance

Who Should Attend:

Workgroups and teams including those who work in a Microsoft Teams environment.


  •  Full day or two half day instructor-led sessions,
     in class or online

  • Coaching session to reinforce learning

Tools Provided:

  • Comprehensive Learning Guide and Resource Manual

  • Subscription to our monthly LearningLink e-newsletter

Related Training:

At some point, every team feels a disconnect in collaboration and communication, but if it's a lot of the time, then you and your team need a road map to improve the process and get better results.

A sports coach will try to merge individual skills and strengths to show players that the whole is greater than the sum of its parts. When a person's focus changes from 'individual behaviour' to 'contribution to a goal', then anything becomes possible.

Whether you're a department, loosely knit workgroup or an existing team, this workshop will take you through an important set of processes and tools to develop essential team skills.

This course will help you:

  • Understand the key role of WorkingSm@rt to enhance team performance

  •  Set up Microsoft Teams and establish rules of engagement

  • Maximize the ability to effectively collaborate across and within Teams

  • Understand the Best Practices for communicating while using Microsoft Teams

  • Understand how to manage both operational and project tasks

WorkingSm@rt using Microsoft Teams

Read Course Outline

Detailed Synopsis:

Priority’s WorkingSm@rt using Microsoft Teams workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviours and optimize the use of technology to take control of your time, productivity, collaboration and work results.

We will discuss how working well in teams impacts your outcomes and identify your objectives for the workshop.

Unit 1: WorkingSm@rt Behaviours for Teams
This unit will introduce you to Best Practice behaviours to guide your team’s use of the available tools, as well as assess the current level of effectiveness of your Team Culture (“Esprit de Corps”).

Unit 2: Effective Communication in Teams

This unit will explore the impacts of current communications and you will learn how to communicate using the chat features available. You will also learn how to run effective meetings.

Unit 3: Creating Teams
You will discuss the functional requirements when using Microsoft Teams and learn how to set up and join teams and understand the available options.

Unit 4: Maximizing Collaboration

Understand the Best Practices for task and activity management and maximize results by using the productivity formula. Learn to delegate to team members and use Planner to track the progress of the work.


Unit 5: Setting Up Microsoft Teams to Work Sm@rt

You will gain a deeper understanding of what’s available in Microsoft Teams and set up the main components to enable you to Work Sm@rt with enhanced focus.

How productive is your day?

Have you ever considered how much time you spend on unproductive tasks on a daily basis?

Take our simple Productivity Challenge and  see how YOUR results align with international benchmarks on productivity effectiveness.

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